We understand that life can be unpredictable, and sometimes you may need to cancel or reschedule your appointment. To provide the best service to all our clients and to respect the time of our staff, we kindly ask that you notify us at least 24 hours in advance if you need to cancel your appointment. This allows us to accommodate other clients who may be waiting for an appointment slot.

Any appointments canceled within 24 hours of the scheduled time will incur a $25 fee. This fee compensates our dedicated staff for their time and preparation, ensuring that we can continue to offer high-quality services to all our clients. We appreciate your understanding and cooperation in adhering to this policy.

Age Policy

To ensure a serene and relaxing environment, children under the age of 14 are not permitted in the spa.

Facials

Clients aged 16-17 must have parental or guardian consent to receive facials.

Clients must be 18 or older to receive any type of chemical peels.

Waxing

Clients aged 16-17 must have parental or guardian consent to receive waxing services.

At Radiance by Renu, we take your privacy seriously. We do not disclose any personal, health, financial, or other information about you, or the services we provide to you, to any third parties without your request or permission. Your trust is important to us, and we are committed to protecting your privacy.